GUEST:  JOHN KOLLIAS - JOHNNY K

RELEASE DATE:  JULY 17, 2026

Ever felt the pressure to please everyone in business? Here’s a lesson I learned the hard way...

In my early days as an entrepreneur, I thought saying "yes" to every customer's request was the key to success. I quickly learned that overpromising can lead to disappointment—both for them and for me.

I remember a time when I assured a customer I could have their order ready for Friday. When I couldn't deliver, I saw the look of frustration on their face. It hit me hard.

The truth? It's better to under promise and overdeliver. Setting realistic expectations not only saves you stress but builds trust with your customers.

And here's a thought: being a great business owner isn't just about profits; it's also about being a good person. Support your community and always show appreciation for those who choose to spend their money with you.

Click on these links to watch this episode and others!

Youtube - https://youtube.com/playlist?list=PLsJYf5F0RDLmvgYlqdkbkifFIeL6f3CN0&si=j2-LRoSIWAqZUhmk

Spotify - https://open.spotify.com/episode/32Q17s7xbGkZiC4uCjwpjf?si=3NtdApqDRgW65V8gU1aMAg

Apple Podcasts - https://podcasts.apple.com/us/podcast/sedc-the-local-edge/id1896269457